FAQs

We help you source, produce, quality-check, and ship products from China with confidence. From your first sample to final delivery, our on-ground team manages the process so you don't have to deal with suppliers, miscommunication, or costly mistakes.

We work with brands, founders, and businesses of all sizes — whether you're launching your first product or scaling an existing one. If you're looking for a reliable partner to manage sourcing and delivery from China, you're in the right place.

Getting started is simple. Fill out the form on our website with a few details about your product. If it's a fit, you'll be able to book a call with our team to discuss your requirements and next steps.

Not at all. Many of our clients are sourcing from China for the first time. We guide you through the process, explain your options clearly, and handle the operational side for you.

We offer flexible sample testing options. Samples can be reviewed live with our team on a call, inspected at our on-ground facilities in China, or shipped directly to you. This allows you to choose product quality comfortably, without traveling.

Yes, when needed. Factory visits help us verify reliability, prevent sample mismatches, and ensure production accuracy before larger orders move forward.

We commonly work with products such as apparel, activewear, bags, accessories, equipment for your factory, raw materials and anything that you can think of. If your product is different, you're still welcome to reach out — we'll review feasibility and let you know what's possible.

Minimum order quantities vary depending on the product and factory. We welcome both smaller and larger orders and will guide you on what quantities make sense during the initial discussion.

Yes. We coordinate shipping based on your timeline and requirements and handle customs clearance so your products move smoothly from China to their destination.

Yes, we support global shipping and can deliver to most major markets worldwide, depending on product type and compliance requirements.

Timelines depend on product complexity, sampling rounds, production volume, and shipping method. We'll provide realistic timelines upfront so you can plan your launch or restock with confidence. We can make sure the product can reach even within 2 weeks if the production time is low, but that would incur more in shipping charges. This would really depend on your requirements.

All clients start on our Grow plan. This allows us to understand your product, provide hands-on support, and ensure everything runs smoothly from the beginning.

We only work with original, compliant products. We work with even counterfeit products, after our discussion as long as the customs in your country should be handled with care.

Our team reviews your details and determines the best next step. If everything looks good, you'll be invited to book a call with us to discuss your product and how we can help.

That's completely okay. The initial conversation is meant to provide clarity. We're happy to answer questions, explain the process, and help you decide if working together makes sense.

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